Refund & Return Policy
Last updated: 13-03-2026
We want you to be fully satisfied with your purchase. This Refund & Return Policy explains when refunds or exchanges may be granted.
1. Eligibility for Returns
You may request a return or exchange if:
- The product is damaged upon delivery
- The product received is incorrect
- There is a manufacturing defect
Requests must be submitted within 7 days of receiving the order.
2. Non‑Returnable Items
The following items cannot be returned:
- Products that have been installed or used
- Items damaged due to customer misuse
- Clearance or final‑sale items
- Customized or special‑order products
3. Return Process
To initiate a return:
- Contact us at [Insert Email/Phone]
- Provide order number, photos, and reason for return
- Our team will review and confirm eligibility
- Approved items must be returned in original packaging
4. Refund Method
Refunds (when approved) will be issued:
- To the original payment method
- After inspection of returned items
- Within 7–14 business days depending on bank processing times
Shipping fees are non‑refundable unless the error was from our side.
5. Exchanges
If the product is available in stock, we can offer an exchange instead of a refund.
6. Order Cancellation
Orders may be cancelled before shipment.
Once shipped, the return policy applies.
7. Contact Us
For return or refund requests, contact:
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